Customer reviews of Different Class Cars

By Anonymous on 15 August 2025 | Verified purchase

Different Class Cars Ltd is a family run business. The service I received on every occasion, as I have purchased several cars from them over the years, is both friendly and highly professional. They always have the time to make sure you are fully satisfied with your new car. I would highly recommend that you look on their website first before anywhere else. You will not be disappointed. First Class Business.

Reply from Different Class Cars on 16/08/25

Thank you so much for your wonderful 5 star review and for your continued loyalty over the years. It really means a lot to us as a family business that you keep coming back, there’s no better compliment than a returning customer. We’re delighted to hear that you’ve consistently found our service both professional and friendly and that you recommend us so highly. We’ll always make the time to ensure you’re completely happy with your car and we look forward to welcoming you again in the future. Kind regards.

By Susan Terrell on 14 August 2025 | Verified purchase

Very professional and friendly service, very happy with the car and it was exactly as advertised. Highly recommend Paul and Troy.

Reply from Different Class Cars on 14/08/25

Dear Susan, Thank you so much for your kind words and 5-star review! We’re delighted to hear you’re happy with your car and that it lived up to exactly what we advertised. It was a real pleasure meeting you and we truly appreciate your recommendation, it means a lot to both of us. Enjoy your new car and you’re always welcome to pop in anytime for a coffee and a catch-up! Best regards, Paul, Troy & The DCC Team.

By D Henry-Shaw on 29 July 2025 | Verified purchase

Wonderful Service. Informative & personable, Different Class Cars provided customer service of a different Class [pun intended]. The cars they are providing are that of a very high standard, and they take tge time to know their vehicles, instilling the confidence that you can make your purchase and drive away with peace of mind. They tailor your purchase to the individual customer, going the extra mile [yes another pun] in ensuring that you are a happy customer. Pre-purchase & After-Care has been amazing with zero pressure, as the cars mostly sell themselves. The Showroom is Fantastic making them one of a kind. Different Class don't just sell cars they sell you an experience.

Reply from Different Class Cars on 30/07/25

Dear Desta, Wow, thank you for such a brilliant and thoughtful review (and we fully appreciate the puns too)! It was a real pleasure helping you, and we’re so pleased to hear that our service and attention to detail gave you the confidence and peace of mind you deserved throughout the process. We genuinely love what we do, and your words perfectly capture what we aim to offer: not just great cars, but a genuinely positive experience from start to finish. We’re thrilled that the pre and post purchase care stood out, and we’re proud that our showroom and approach felt unique to you, that's exactly what we’re going for! You're always welcome back anytime, whether it's for another car or just a coffee and a chat. All the best, The DCC Team.

By Anonymous on 21 July 2025 | Verified purchase

It was an absolute pleasure dealing with Paul and Troy who could not have been more helpful from the first call to collecting the car from their lovely premises. They clearly have a lot of experience dealing with SMART cars and I would not hesitate in recommending them to anyone.

Reply from Different Class Cars on 21/07/25

Thank you so much for your kind words and 5-star review! It was an absolute pleasure dealing with you as well, and we’re so glad you enjoyed the experience from the very first call through to collection. We're passionate about Smart cars and it’s great to hear that our knowledge and dedication came across. Your recommendation means a lot to us, and we’re always here if you need anything in the future. Enjoy your new car and thanks again for choosing DCC! Best regards, Paul, Troy & The DCC Team.

By TERRY HIGGS on 18 July 2025 | Verified purchase

GREAT SERVICE, A PLEASURE TO DEAL WITH

Reply from Different Class Cars on 21/07/25

Dear Terry, Thank you for the fantastic review — short, sweet, and very much appreciated! It was an absolute pleasure meeting you and your wonderful family. Please pass on our regards to Demi and Tom — it was lovely chatting with them and helping you all through the process. We’re truly grateful for your trust in us and for purchasing not just one, but two cars! It means a lot, and we look forward to doing business with you again in the future. Wishing you and the family all the best and many happy miles ahead! Warm regards.

By Phil on 11 July 2025 | Verified purchase

Absolute pleasure dealing with Paul at DCC. From the moment we arrived to view a Triumph Stag to Paul delivering it, the customer care was second to none. Paul is a complete and utter car nut, could have spent all day talking to him and walking around his showroom memorabilia. Not only that the man makes a dam good cup of coffee.

Reply from Different Class Cars on 16/07/25

Hi Phil, What a fantastic review — thank you! It was an absolute pleasure meeting you and helping with your stunning Triumph Stag. I really enjoyed our chats (especially the classic car talk!), and it’s always great to meet a fellow enthusiast who appreciates the details — both in the cars and the memorabilia! I’m glad the whole experience felt smooth and enjoyable, and I’ll take that compliment on the coffee as high praise! You’re welcome back any time for another browse, another chat, or just another brew. Enjoy every mile in the Stag! All the best, Paul & The DCC Team 🚘☕

By Anonymous on 07 July 2025 | Verified purchase

We were looking for a Smart car and saw one we liked here. Troy was very helpful and there was no pressure put on us to buy the car. We were given plenty of time to view the car and go for a test drive. All the paperwork was given for us to inspect and it was easy process to purchase the car and collect. We would definitely recommend.

Reply from Different Class Cars on 08/07/25

Thank you so much for taking the time to leave us a 5-star review! We’re so pleased to hear you had a relaxed and positive experience with us while finding your Smart car. Troy will be especially happy to know that his no-pressure approach and helpfulness made the process smooth and enjoyable for you. We’re delighted you found everything straightforward and transparent — exactly how we believe car buying should be. Enjoy your Smart car, and thank you again for the recommendation. We'd love to welcome you back in the future! All the best, The DCC Team

By Tex Baker on 16 June 2025 | Verified purchase

Excellent service hassle free with brilliant customer service would highly recommend and definitely used them again as very happy with my new car thanks Paul & Troy

Reply from Different Class Cars on 17/06/25

Dear Tex, Thank you for the fantastic review! It was a real pleasure helping you, and we’re so pleased to hear you had a hassle-free experience with us. Enjoy every moment behind the wheel of your Mercedes C43 AMG — it’s an absolutely stunning car and a real joy to drive! We’re glad it’s gone to someone who will truly appreciate it. Thanks again for your kind words and recommendation — we’d love to welcome you back anytime. All the best, Paul, Troy & The DCC Team

By Loretta on 13 June 2025 | Verified purchase

I had a fantastic experience with Different Class Cars. Their customer service is top-notch—staff members are incredibly polite and professional. The response time was impressively quick, and the VIP car delivery service made the whole process smooth and convenient. Truly a trusted company that makes everything quick and easy. Highly recommended!

Reply from Different Class Cars on 13/06/25

Thank you so much for your glowing review! We're delighted to hear you had such a fantastic experience with us and that our team made the process smooth and stress-free from start to finish. It’s great to know our quick response time, professional approach, and VIP delivery service all hit the mark. We work hard to offer a level of care and convenience that makes buying a car feel special, so your kind words really mean a lot. Thank you again for the recommendation — we truly appreciate it and would love to help you again in the future! Best wishes, The DCC Team.

By Matthew Lowes on 23 May 2025 | Verified purchase

Absolutely exceptional service from start to finish, had dealt with a few dealerships prior to DCC that were pushy & sleazy, I actually work in the industry myself so have 0 time for those traits. I initially spoke to DCC about a vehicle which they informed me they wouldn’t be retailing as it didn’t meet their standards - again, very easy for a company to just sell a dog of a car to somebody because they have potential commitment on it. This showed me their business ethic from the offset, so I actually stopped searching on AutoTrader and stuck to DCC’s website solely. I found the car I purchased on the same day of it being listed and did everything remotely until pick up as I live quite far away. I honestly cannot fault Troy at all, I turned up and the car was immaculately presents (it was a 9 year old car as well!), freshly valeted to a high standard and fuelled as well. It felt like I had met with a friend instead of a salesman which is a personable skill you can’t teach people in sales! Highly recommend this family ran company, my expectations are a lot higher working in the industry myself and I can easily say DCC exceeded them!

Reply from Different Class Cars on 02/06/25

Dear Matt, What an incredible review—thank you so much! It was an absolute pleasure meeting both you and Ellie; we genuinely had such a great time chatting (for hours!) and couldn’t have asked for better company. It was one of those sales that felt more like spending time with friends than anything else! We’re really proud that our honest approach stood out to you, especially with your background in the motor trade. Turning away a car that didn’t meet our standards is exactly the kind of decision we make to protect our customers and our reputation, so it's amazing to know that gave you the confidence to stick with us. We’re also still smiling about being called the “Smart Car Museum” — you nailed it! We do love our Smart cars and it’s always a joy to sell one to someone who truly gets it. We’d love to see you and Ellie again anytime — even if it’s just for a catch-up and a coffee. Wishing you loads of fun and smooth miles in your new car! All the best, Troy, Paul & The DCC Team 🚗